Assign record responsibilities to the correct organization
Use a contract operation with a named carrier and customer. Identify who employs or directs the driver, assigns vehicles, reviews logs and handles record requests. A customer’s service requirement does not automatically grant that customer administrator rights.
Keep shipment visibility and service-performance reporting distinct from access to driver records. Decide which information each role needs and who is authorized to provide it.
Dedicated contract fleets evaluation worksheet
| Role | Responsibility to clarify |
|---|---|
| Carrier administrator | Named accounts, vehicle assignments and authorized rights |
| Driver | Accurate activity record and required review |
| Dispatcher | Assignment planning using the appropriate information |
| Customer contact | Agreed operational information without unnecessary driver-record access |
Bring the actual truck configuration
Ask Factor ELD to demonstrate available driver and office views for the proposed configuration. The PT30 manual documents driver tasks; do not infer a specific customer portal or granular permission feature without a current demonstration.
Confirm vehicle fit and the written product scope. Record any access requirement that remains outside the offered plan and keep ownership of retained records explicit.
For the broader fleet discussion, see private fleets. Use the ELD rollout checklist to assign training and review responsibilities, and check ELD applicability for the actual operation.
Dedicated contract fleets questions
Does a dedicated customer automatically become an ELD administrator?
No. Access follows the carrier’s authorized roles and the verified product configuration.
Can a service contract replace the driver’s required review?
No. Keep driver certification and record responsibilities with the appropriate people.