An urgent delivery does not change HOS limits or justify an inaccurate duty status.
What this means for your fleet
Team or solo assignment, sleeper planning, waiting time, last-minute repositioning, and cross-border or multi-jurisdiction operations should be visible before dispatch accepts a load.
Example to try with your fleet
Before accepting an urgent load, dispatch records available hours, solo/team assignment, planned rest, pickup delay risk, repositioning purpose, and a stop-and-call threshold. If the delivery window cannot be met under the selected rule, urgency does not change the status or clock.
What to check
Use these checks before buying or setting up an ELD. Record the results and resolve any problems before rollout.
| Check | How to verify |
|---|---|
| 1. Check available hours before accepting a load | Review the driver’s available hours, recent duty history, route, and appointment time. Save the dispatch decision and compare the planned schedule with the actual trip. |
| 2. Verify solo or team assignment | Keep both named accounts when applicable, solo/team designation, active and co-driver roles, vehicle assignment, handoff result, exception, and correction. |
| 3. Plan qualifying rest | Retain the planned rest interval, berth or off-duty location, start/end times, qualifying statuses, interruptions, recalculation, reviewer, and dispatch update. |
| 4. Record waiting and repositioning accurately | Archive waiting, loading, repositioning and driving events with actual work context, timestamps, locations, annotations, edits, and certification history. |
| 5. Give drivers a contact for schedule problems | Tell drivers when to stop and call dispatch. Record the call, dispatch’s response, and any change to the route or load. |
Limits and exceptions
Use this guide to plan your checks; it does not determine whether a legal exception applies, certify a record, or guarantee compliance, safety, savings, or audit results. Preserve original ELD records and edit history. Use the current rules to determine applicability and the manual for your installed device for operating instructions.
Sources and review date
Reviewed August 10, 2026. Check the latest rules and product information before changing your procedures or signing a contract.
- 49 CFR Part 395: hours of service and ELD requirements — Office of the Federal Register and U.S. Government Publishing Office.
- Editing and certifying records — Federal Motor Carrier Safety Administration.
- Factor ELD products, plans, and support — Factor ELD.
Try the ELD on a typical route
Tell us about your truck, phone, route, and a task you want to test. Request a Factor ELD demo to see how the product works. Your fleet remains responsible for deciding which rules apply.