Keep appointment changes connected to the driver's day
A delayed loading slot can affect more than arrival time at the next receiver. The driver may be working through inspections, cargo checks or other duties while the truck is stationary. Factor ELD provides driving-time records and duty-status log tools so your team can review recorded activity before planning the next leg.
Bring a delayed pickup and a changed delivery appointment to the demo. Show where the driver's responsibilities continue and where the schedule changes. The goal is a useful logging process for the whole day, not a dashboard that only shows the truck's location.
Put driver support beside your dispatch process
Factor ELD offers a driver app, fleet dashboard, onboarding guidance and 24/7 multilingual support. Discuss how drivers review logs, add relevant annotations and contact support about the product. Confirm truck, cable and mobile-device compatibility before setting a rollout date.
GPS tracking, IFTA reporting and Dispatch Board are available platform options to explore. Ask which functions belong in your proposed plan. Keep reefer telemetry and cargo-condition requirements separate; ELD data records driver activity and does not prove that a load stayed at the required temperature.
Use a refrigerated assignment in your demo
- Arrival for a loading appointment and time spent at the shipper.
- Driver work involving the load or equipment.
- A changed receiver appointment or rejected delivery.
- Final log review alongside dispatch's account of the delay.
If your drivers also perform store deliveries, include those stops. The office should understand how the longer trip and customer work appear in the same driver's record.
Refrigerated fleet questions
Does the ELD monitor trailer temperature?
Do not assume it does. Ask about any separate hardware or supported integration, and confirm the exact function before purchase. Driver records and temperature records serve different purposes.
Is detention automatically off-duty time?
No automatic classification follows from a delay. The driver's actual responsibilities and applicable rules determine how time should be recorded. Use your fleet's approved procedure.