Compare the full cost of each offer over the same period. Include the work needed to manage records and resolve device problems, along with the stated fees.
What this means for your fleet
Model the cost of the device, cable, phone or tablet, data, replacements, support time, tax and compliance exports, and exit. Confirm who controls the account and whether records remain accessible after cancellation.
Example to try with your fleet
An owner-operator prices a no-monthly-fee offer over 36 months and adds hardware, cellular data, replacement, support time, paid exports, and post-cancellation access. The decision remains open until the provider supplies written terms for required record retrieval after cancellation.
What to check
Use these checks before buying or setting up an ELD. Record the results and resolve any problems before rollout.
| Check | How to verify |
|---|---|
| 1. Request an itemized written quote | Retain the quote date, exact plan, hardware, cable, activation, data, replacement, support, export, renewal, tax, and cancellation line items. |
| 2. Verify the exact registered device | Save the dated official-list result for the exact device, hardware, software, registration ID and status, plus the installed or proposed match. |
| 3. Test data export | Export a named date range, open the file, verify originals and edits, count records, document owner/recipient access, and retain the result. |
| 4. Check record access after cancellation | Read the cancellation and data-access terms. Confirm who owns the account, how long records remain available, and how to export them. Test post-cancellation retrieval or confirm a contractual right to test it before signing. |
| 5. Price downtime and replacement | Retain downtime assumptions, replacement price/shipping, support labor, vehicle impact, contract horizon, calculation, reviewer, and sensitivity range. |
Limits and exceptions
Use this guide to plan your checks; it does not determine whether a legal exception applies, certify a record, or guarantee compliance, safety, savings, or audit results. Preserve original ELD records and edit history. Use the current rules to determine applicability and the manual for your installed device for operating instructions.
Sources and review date
Reviewed August 10, 2026. Check the latest rules and product information before changing your procedures or signing a contract.
- FMCSA registered ELD list and self-certification guidance — Federal Motor Carrier Safety Administration.
- Factor ELD products, plans, and support — Factor ELD.