Score mobile compatibility, driver and administrator workflows, offline recovery, transfer, support, export, and full-term cost with dated evidence.
Android and iOS app evaluation scorecard
| Area | Required evidence | Weight example |
|---|---|---|
| Registered system | Exact ELD hardware/software registration; app alone is insufficient | Pass/fail |
| Mobile compatibility | Named Android/iOS devices, OS/app versions, permissions, updates | 15% |
| Driver workflow | Login, vehicle, statuses, edits, certification, team use | 25% |
| Roadside and malfunction | Transfer/display, packet, offline/failure recovery | 25% |
| Administration/data | Accounts, unidentified driving, exports, retention, integrations | 20% |
| Commercial/support | Full-term price, SLA, replacement, cancellation, data access | 15% |
What to check
| Check | How to verify |
|---|---|
| 1. Define the driver and administrator app tasks | Keep the named tasks, roles, vehicles, mobile contexts, frequency, criticality, expected result, and disqualifying failures. |
| 2. Verify the exact app-provider ELD registry relationship | Retain app publisher and listing, provider documentation, exact ELD name/hardware/software/registration ID, and configuration boundary. |
| 3. Verify current Android or iOS device support | Save dated support statements and tested phone/tablet models, OS and app versions, update dates, and excluded devices. |
| 4. Test permissions, updates, offline recovery, and security | Record permission state, background and power behavior, update result, offline interval, recovered events, access controls, defects, and retests. |
| 5. Test exports, roadside procedures, and account ownership | Keep an opened export, requested roadside range and receipt, administrator and driver account ownership, revocation result, cancellation clause, and decision. |
Before you act
Confirm compatibility, included features, pricing, support, installation requirements, and expected setup time for your exact Factor ELD product and plan. Ask the provider to support any reliability claim with evidence. Check Canadian certification separately before using the system in Canada.
Sources and review date
Reviewed August 10, 2026. Check the current rules, device registration, product instructions, and commercial terms before making a decision.
- Federal Motor Carrier Safety Administration — Official ELD technical FAQ covering engine synchronization, VIN, odometer, position, data transfer, events, and device behavior.
- Federal Motor Carrier Safety Administration — Official registered-device list and manufacturer self-certification/non-endorsement language.
- Factor ELD — Current first-party application and manual download options.
Verify the setup on a real vehicle
Bring the vehicle and connector details, phone or tablet version, required permissions, and the exact acceptance tests from this guide.